If you’re worried about businesses contacting you, you can simply block them. It Is Secure And Trustworthy: All the conversations on the WhatsApp Business account are end-to-end encrypted. However, if you don’t have the number saved in your address book, you will see the real name of the business. If you have the business’ number saved in your address book, you will see the name that you have saved, not the real name of the business. You can tell whether you’re chatting to a person or a business (verified or not) from the yellow messages within the chat (these can’t be deleted), and the only way to tell if a business account has been verified or not is the green badge next to their name. If a business account has been verified, it means that WhatsApp has confirmed that the phone number registered to the account belongs to a specific business. Verification is “currently limited to a small number of businesses participating in a pilot program.” In an FAQ on its site, the company says that some business accounts have now been verified. One of these, is business accounts that are verified. However, it is exploring better ways to connect users and businesses. WhatsApp hasn’t done much to help businesses take advantage of its platform up until now. While the test hasn’t been announced, WhatsApp describes how this will work, in an FAQ on its site. WhatsApp has started experimenting with verified business accounts.
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